Privacy Policy for Client Communication Tracker
Effective Date: May 21, 2025
1. Introduction
Client Communication Tracker ("we," "our," or "us") is a Chrome extension designed to help real estate professionals track and manage client communications related to property listings. This Privacy Policy explains how we collect, use, store, and protect your information when you use our extension.
2. Data We Collect
Our extension collects and processes the following types of data:
- Email Content: We access email content in your Gmail account solely to identify and track communications related to real estate listings.
- Client Information: Names, email addresses, and other contact information of your clients that appear in your emails.
- Real Estate Listing Information: Property details, listing IDs, addresses, and other information related to real estate listings mentioned in your communications.
- User Preferences: Settings and configurations you choose within the extension.
- Subscription Information: Basic account information used to verify your subscription status with our web application.
3. How We Use Your Data
We use the collected data exclusively for the following purposes:
- To identify and organize client communications related to specific real estate listings
- To generate reports and insights about your client communications
- To provide you with a searchable history of client interactions
- To save your preferences and settings
- To verify your subscription status
4. Data Storage
All data collected by our extension is stored locally in your browser using Chrome's secure storage APIs. This means:
- Your email content, client information, and real estate listing data remain on your device
- We do not maintain a copy of your data on our servers
- Your data is not accessible to us or other users of the extension
5. Data Sharing with Our Web Application
The extension connects to our web application solely for the following limited purposes:
- To verify your subscription status
- To authenticate your account
- To sync your user preferences if you choose to use the extension on multiple devices
During this process, we transmit only the minimum necessary information:
- Your account identifier
- Subscription verification tokens
- User preferences (if sync is enabled)
We do not transmit email content, client information, or real estate listing data to our web application.
6. Third-Party Sharing
We do not share, sell, rent, or trade your personal information with any third parties. Your data remains private and is used exclusively for providing the functionality of the Client Communication Tracker extension.
7. Your Rights
You have the following rights regarding your data:
- Access: You can access all your data directly through the extension interface.
- Deletion: You can delete your data at any time by clearing the extension's storage through Chrome's extension management settings.
- Control: You can modify extension permissions or uninstall the extension at any time.
- Portability: You can export your data from the extension in standard formats.
8. Security Measures
We implement appropriate technical and organizational measures to protect your data:
- All data is stored locally using Chrome's secure storage APIs
- Any communication with our web application occurs over HTTPS
- We regularly update the extension to address potential security vulnerabilities
- We limit data access to only what is necessary for the extension's functionality
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this policy and notify you through the extension or our website.
We encourage you to review this Privacy Policy periodically to stay informed about our data practices.